MyConcierge — Terms of Use

1. Who we are

MyConcierge is provided by Youngtimers Payments SAS, share capital €1,000, RCS Montpellier 910 341 320, 623 Rue du Devois, 34160 Saint-Drézéry, France ("we", "us"). Contact: support-concierge@shatale.com. Publication director: Kristina Medvedeva épouse Solskaia, Présidente. Host: Railway Corporation, 548 Market St Suite 68956, San Francisco, California 94104, United States, +1 (415) 707-7675.

2. What MyConcierge is

MyConcierge is an AI shopping assistant. You tell it what you want; it searches stores, compares offers and, when you approve, places the order for you. MyConcierge is not a store: the goods and services are sold to you by the merchant, under the merchant's own terms, and the merchant is responsible for delivery, warranties, returns and the legal right of withdrawal.

3. Your account

You must be at least 18 and able to enter into contracts. Keep your password private; you are responsible for activity on your account. Access may be limited to invited users while the service is in early release.

4. Purchases and payment

• MyConcierge buys only within the spending limits you set, and asks for your approval above them. You set those limits and give approvals in the app or website of our payment provider, Shatale SASU, under Shatale's own terms, which you accept when you connect your card.
• For an approved purchase, Shatale issues a virtual card; our servers use its details only to enter them on the merchant's checkout page and do not store them. We never ask for or store your own bank card.
• AI can make mistakes. Before you approve, check the item, price, merchant and delivery details shown to you. Once you have approved a purchase, it is your order with the merchant.
• If something goes wrong with an order, contact the merchant first; we will help you where we can.

5. Price of the service

MyConcierge is currently free up to a monthly allowance of AI usage (by default €3 of AI processing per month). When the allowance is used up, the assistant pauses until the next month. If we introduce paid plans, we will tell you the price in advance, and nothing will be charged without your explicit agreement.

6. Acceptable use

Do not use MyConcierge to buy anything illegal, to break a merchant's rules, to resell at scale, to attack or overload the service, or to impersonate someone else. We may suspend accounts that do.

7. Your content

You keep the rights to what you write. You let us process it only to run the service, as described in our Privacy Policy.

8. Availability and changes

The service is in early release and may change, pause or have errors. We may update these terms; if a change matters, we will tell you in the app before it takes effect. If you do not agree, you can stop using the service and delete your account at any time.

9. Liability

Nothing in these terms limits your rights as a consumer under the law. We are liable for damage caused by our fault in providing MyConcierge. We are not responsible for the merchant's performance of the contract you conclude with it.

10. Ending

You can delete your account at any time in the app or at https://concierge.yt-pay.io/delete-account. We may close an account that breaches these terms, after telling you why, except where the law forbids that.

11. Law and disputes

These terms are governed by French law. If you have a complaint, contact us first at support-concierge@shatale.com. If we cannot resolve it, you can bring it before the courts with jurisdiction under the law.